Account Manager: Remote

Type: Full Time W-2 Team Member
Submit your resume to info@dynamicbenchmarking.com

 

The individual selected for this position will be responsible for organizing and leveraging client data to support the implementation of Dynamic Benchmarking’s SaaS software application for associations. The Account Manager will work closely with client and our internal teams throughout the implementation life cycle to understand business requirements and determine the data points and structure needed to allow the software to function within those requirements.

The Account Manager is the main point of contact and support representative for all Dynamic Benchmarking clients. He/she will support the client and ensure that purchased software systems meet clients’ technical specifications. Applicants for this position should demonstrate exceptional analytical and communication skills. The Account Manager will ensure that client technical configuration is completed on time as determined during client meetings. This position will also be involved in identifying deployment efficiencies as well as preparing support documentation on the platform.
 

Required Skill Set:

• Extremely responsive, results oriented, and have keen attention to detail

• Thrive as a problem-solver and enjoy using logic to piece together a puzzle

• Flexible self-starter, able to learn quickly and operate independently and as part of a team

• Have a very strong working knowledge of Microsoft Excel

• Have experience defining, measuring, and analyzing business processes, and can suggest process improvements

• Have excellent organizational skills with the ability to successfully prioritize multiple responsibilities for multiple projects, with effective and timely follow-up

• Comfortable working on multiple products/projects simultaneously

• Will work closely with other internal departments as needed, deliver the product as defined during the requirements phase

• The ability to multitask effectively and be able to demonstrate ability to work remotely.

• Excellent organizational and time management skills

• Must possess excellent communication skills.

• Position is 100% remote so candidate must demonstrate ability to work remotely.

• Must be comfortable working with C-level executives.

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Benefits of the Position:

• Flexible schedule

• Commissions for client retention.

• Performance Bonuses

• Internet/Phone Allowance

• Computer Provided

• Medical Benefits for Full Time Employees 401K M

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Send your resume to info@dynamicbenchmarking.com.